Shipping Policy
Shipping Costs
We charge flat rate shipping depending on location and order size. Shipping cost is visible once you begin the checkout process. The amount charged covers packaging and actual shipping costs. We continuously look for less expensive ways to ship but all carries have again increased their costs.
Porch Pirates
If your package is missing after the carrier marks the shipment as "Delivered" there is nothing we or the carrier can do to replace your shipment. To fight this there are two options: require a signature for package release to recipient or hold the package for customer pickup (FedEx Only).
Services to thwart Porch Pirates:
- Signature Required (USPS or FedEx) +$5.55
- Hold for PickUP (FedEx Only) +$3.00
These services are available in the Check Out process shipping page. The additional costs are direct to carrier, not to us .
Handling Times
- We work very hard to get all orders out as soon as we are able!
- We pick, pack, and ship Monday-Friday. However, our outgoing packages are only picked up M-F for FedEx and M-F for USPS.
- Unless your order is a pre-order or we are otherwise engaged, (e.g. emergency; unforeseen circumstances; attending Comic Con, seasonal events or busy holiday periods, etc.) we make every effort to ship within 2-3 business days from when we receive your order.
- If there is a delay in processing your order, such as an item being out of stock, you will be contacted and we will ship your order out as soon as possible.
- We do not offer expedited service.
International Shipping
We are not responsible for any additional customs fees, taxes, and tariffs. Also, we cannot ship merchandise as a "gift", this would be falsifying documentation and illegal.
We ship to:
- United States including APO/FPO and US territories.
Pre-Order Shipping Rules
If the item is a Pre-Order, you accept on purchase that we do not yet have the item in stock, and from the time we order our stock and receive it, occasionally there are changes to the item(s) that are not communicated with us. If this occurs, we will contact you about your order and you will be refunded in full for items we have to drop from your order. Pre-order items' orders are processed "First Received, First Fulfilled" and are prioritized over regular orders. If you have other items in the same order as your pre-order item, all items will ship at the same time when the pre-order item arrives.
Return to Sender
Should a package be marked as "Return to Sender" by the shipping carrier due to Insufficient Address or any other reason, customers will be refunded for the product cost only. These orders are not eligible for a refund of the original shipping cost.
Combining Orders & Shipping
Once an order is placed, we cannot combine shipping and/or shipping costs. We can cancel your order(s) and you can reorder all together, but we are unable to combine any shipping costs amongst different/separate orders.
Right to Cancel
LEFoCo will limit the sale of any items. These will be marked as such on the product page. Items sold on our site are intended for our end-user customers only and not for resale. Therefore, we reserve the right to refuse sale and/or cancel any order we suspect is being placed by a reseller.
Shipping to the Colorado State University Campus?
Item Limit per customer Policy here